FAQs

If you can’t find the answer to your question here, please feel free to send a message via our contact form, or use the messaging facility on our Facebook page.

When does the competition close?

Each competition runs on a set ‘draw’ date, this will be displayed on the product page.

 

Quite often the competition will sell out before this date. Should this be the case the draw date will be brought forward and the date for the live draw will be announced on our Facebook page. If the competition hasn’t sold enough tickets by the draw date, the draw will be postponed until all allocated tickets have been purchased. Prize draws will be announced on our Facebook page.

How is the winner chosen?

On receipt of all entries the draw is closed. All entries will be posted on our Facebook and website within 24 hours. Your confirmation email will contain your order number which is how we identify you during the LIVE draw.

 

You can watch the live draw with your corresponding order number/s to hand. Googles random number generator will then be used to choose the winner, the name linking to the winning number chosen, will be the winner, this will be done LIVE on Facebook.

How many times can I enter?

You can enter each individual competition multiple times. The exact amount of available ticket entries relating to each prize will be displayed on the prize description. Lower value items will have less tickets available than higher value items.

How much is it to enter?

Ticket prices vary depending on the value of the prize. In general ticket prices will be lower for lower price items and vice versa.

Will new goods and Items have a warranty?

Yes, all new goods offered for prizes will have the manufacturers standard warranty or guarantee.

How can I ask specific questions?

You can use the contact form on this website or email us: [email protected]

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